Privacy policy

butter & blends cares a lot about your privacy. We therefore only process data that we need for (improving) our services and handle the information we provide about you and your use with care our services have collected. We never make your data available for commercial purposes third parties. This privacy policy applies to the use of the website and the services provided by butter & blends. The effective date for the validity of these conditions is 21/04/2024, with the publication of a new version voids the validity of all previous versions. This privacy policy describes what information about you is collected by us, what this data is used for and with whom and under what conditions this data may possibly be shared with third parties. We also explain to you how we process your store data and how we protect your data against misuse and what rights you have in relation to it the personal data you provide to us.


If you have any questions about our privacy policy, please contact our privacy contact, you find contact details at the end of our privacy policy.


About data processing

Below you can read how we process your data, where we store it, which security techniques we use and for whom the data is visible.


Online store software
wixstudio
Our online store was developed with software from Wiz. Personal data that you provide makes available to us for the purpose of our services, are shared with this party. Wix has access your data to provide us with (technical) support, they will never use your data for another purpose. Wix is obliged to. based on the agreement we have concluded with them to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Wix uses cookies to provide technical information collect in relation to your use of the software, no personal data is collected and/or stored. Wix reserves the right to use collected data within its own group share to further improve services.

Web hosting
MijnDomein.


We purchase web hosting and email services from MijnDomein. MijnDomein processes personal data on behalf of us and does not use your data for our own purposes. This party can collect metadata about it use of the services. This is not personal data. MijnDomein has appropriate technical and organizational measures have been taken to prevent loss and unauthorized use of your personal data prevent. MijnDomein is obliged to maintain confidentiality under the agreement. Email and mailing lists
Gmail We use the services of Gmail for our regular business email traffic. This party has appropriate technical and organizational measures have been taken to prevent misuse, loss and corruption of your and ours data as much as possible. Gmail does not have access to our mailbox and we treat all our email traffic confidentially.


Payment processors
Mollie


We use the platform to process (part of) the payments in our online store Mollie. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your protect personal data. Mollie reserves the right to use your data to: to further improve services and in this context share (anonymized) data with third parties. All the above-mentioned guarantees regarding the protection of your personal data are also valid applies to the parts of Mollie's services for which they engage third parties. Mollie saves your data for no longer than is permitted by the legal periods.

Klarna
We use the platform to process (part of) the payments in our online store Klarna. Klarna processes your name, address and residence details and your payment details such as your bank account details credit card number. Klarna has taken appropriate technical and organizational measures to protect your
protect personal data. Klarna reserves the right to use your data to: to further improve services and in this context share (anonymized) data with third parties.
In the case of an application for a deferred payment (credit facility), Klarna shares personal data and information regarding your financial position with credit rating agencies. All mentioned above guarantees regarding the protection of your personal data also apply to the parts of Klarna's services for which they engage third parties. Klarna does not store your data longer than is permitted by the legal terms.


Reviews
We don's collect reviews via the platform.

Shipping and logistics
PostNL


If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL for carrying out deliveries. It is therefore necessary that we provide your name, share address and residence details with PostNL. PostNL only uses this data for the purpose execution of the agreement. In the event that PostNL engages subcontractors, PostNL will collect your data also available to these parties.



Purpose of data processing
General purpose of the processing


We use your data exclusively for the purpose of our services. That is, the purpose of the processing is always directly related to the order you place. We do not use your data for (targeted) marketing. If you share data with us and we use this data - other than on your request - to contact you at a later time, we will ask your explicit permission to do so. Your data is not shared with third parties, other than for accounting and other administrative purposes obligations. These third parties are all bound to confidentiality under the agreement between them and us or an oath or legal obligation.


Automatically collected data


Data collected automatically by our website is processed for the purpose of our to further improve services. This data (for example your IP address, web browser and
operating system) are not personal data. Cooperation in tax and criminal investigations In appropriate cases, butter & blends can be held to comply with a legal obligation
sharing your data in connection with government tax or criminal investigations. In such a way in that case, we are forced to share your data, but we will do so within the options offered by the law oppose it.


Retention periods


We keep your data as long as you are our client. This means that we keep your customer profile until you indicates that you no longer wish to use our services. If you let us know, we will do this also regard it as a request to forget. This also means that we do not store your data for longer than two years from the last moment of contact or transaction, unless there is a legal justification for this is the basis. Based on applicable administrative obligations, we submit invoices to you to store (personal) data, so we will keep this data for as long as the applicable period runs. However, employees no longer have access to your client profile and documents that we receive in response have completed your order.

Your rights


Under applicable Dutch and European legislation, you as a data subject have certain rights regarding the personal data processed by or on behalf of us. We explain which ones below these are and how you can invoke these rights. In principle, we aim to prevent abuse copies and copies of your data will only be sent to your email address already known to us. In case you have the If you wish to receive data at another e-mail address or, for example, by post, we will ask you to register legitimize. We keep an administration of completed requests, in the event of a request to be forgotten we administer anonymized data. You will receive all copies and copies of data in the
machine-readable data format that we use within our systems. You have the right to do so at any time file a complaint with the Dutch Data Protection Authority if you suspect that we have collected your personal data use wrong way.


Right of inspection


You always have the right to access the data that we process or have processed that relates to your person or can be traced back to this. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a copy of all data with an overview of the processors at the e-mail address known to us who have this data in their possession, stating the category under which we have this data
stored.


Right of rectification


You always have the right to access the data that we process or have processed that relates to your person or can be traced back to this, to have them adjusted. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted
we will send you confirmation that the data has been changed at the e-mail address known to us.


Right to restriction of processing


You always have the right to process the data that we process that relates to your person or for that purpose traceable. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted We will send you a confirmation to the e-mail address known to us that the data does not cancel the restriction be processed longer.


Right to portability


You always have the right to access the data that we process or have processed that relates to your person or can be traced back to this, to be carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data at the e-mail address known to us about you that we have processed or that have been processed by other processors or third parties on our behalf. To all in such a case, we will most likely no longer be able to continue the service, because the security linking of data files can no longer be guaranteed.


Right to object and other rights


Where appropriate, you have the right to object to the processing of your personal data by or on behalf of butter & blends. If you object, we will immediately process the data suspend pending the handling of your objection. If your objection is well-founded, we will send copies and/or make copies of data that we process or have processed available to you and thereafter the processing will continue to strike. You also have the right not to participate in automated individual decision-making or profiling
are subjected. We do not process your data in such a way that this right applies. Are you if you believe that this is the case, please contact our contact person for privacy matters.


Cookies


Third party cookies in the event that third-party software solutions use cookies, this is stated here


Privacy declaration.
Changes to the privacy policy


We reserve the right to change our privacy policy at any time. However, on this page you will always find the most recent version. If the new privacy policy has consequences for the way in which we have already collected data relating to you, we will inform you by e-mail.